Security FAQ | Observe Security Services

Question 1

How much does security coverage cost?

Accepted Answer

Every site is quoted individually. Cost depends on the hours you need covered, the number of posts, and whether the coverage is unarmed or armed. Request a quote through our contact form or call 631-466-5206 — tell us about your site and we'll get back to you with a plan and a price.

Question 2

What goes into a quote?

Accepted Answer

We look at your property, the hours and days you need covered, the level of risk at the site, and whether the post calls for unarmed or armed officers. From that we recommend a coverage plan and staff it accordingly — you only pay for the coverage your site actually needs.

Question 3

Do you handle short-term events as well as ongoing posts?

Accepted Answer

Yes. We staff special events, crowd management, and short-term assignments alongside long-term posts for commercial properties, residential communities, and retail locations. Tell us your dates and we'll build the schedule around them.

Question 4

Where do you provide service?

Accepted Answer

Observe Security Services serves Long Island, New York, and surrounding areas. If your site is nearby but outside the area, contact us — we'll confirm whether we can cover it.

Question 5

What kinds of sites do you protect?

Accepted Answer

Commercial office buildings and corporate campuses, residential communities and gated entrances, retail storefronts and shopping centers, construction sites, warehouses, and special events. Every post is tailored to the unique needs of the site.

Question 6

Can you cover nights, weekends, and holidays?

Accepted Answer

Yes. Coverage runs around the clock, and our dispatch line operates 24/7 — including holidays. Overnight and weekend posts are a routine part of our scheduling.

Question 7

How quickly can coverage start?

Accepted Answer

Most engagements start with a walkthrough of your property, then we write the post orders and assign officers. Contact us with your timeline and site details and we'll confirm how quickly we can have a guard on post.

Question 8

What happens when an incident occurs on site?

Accepted Answer

Our officers act fast, calm, and by the book: they secure the scene, render aid when certified to do so, coordinate directly with police, fire, and EMS, and document everything. You receive an incident report after every event.

Question 9

Is there someone I can reach outside of business hours?

Accepted Answer

Yes — our dispatch line is answered 24/7, including holidays. There is always a live line between your site and our management team.

Question 10

Are your officers trained in first aid?

Accepted Answer

We offer CPR, First Aid, and AED certification, and officers certified in first aid are available for posts where that capability matters. It's part of building a security program that can respond, not just observe.

Question 11

Are your security guards licensed?

Accepted Answer

Yes. Our officers meet New York State licensing requirements for security guard work, and armed officers carry the additional licensing required to work armed posts on Long Island.

Question 12

What's the difference between unarmed and armed guards?

Accepted Answer

Unarmed officers provide a visible, professional presence that deters theft, trespassing, and vandalism — ideal for front desks, lobbies, retail, and residential communities. Armed officers hold a heightened response capability for high-value facilities, overnight posts, and sensitive access points. We'll recommend the right level for your site during the quote.

Question 13

What security guard training courses do you offer?

Accepted Answer

We run the New York State security guard certification courses: the 8 Hour Annual in-service refresher, the 16 Hours On-the-Job Training required for your first registration, and the 8 Hour Mandated annual continuing education course after your first year.

Question 14

Can my team get CPR / First Aid / AED certified?

Accepted Answer

Yes. We run CPR, First Aid, and AED certification courses for individuals and groups, with hands-on practice on training mannequins and AED trainers. On-site sessions are available across Long Island — ask us about scheduling one at your location.

Question 15

What self-defense training do you provide?

Accepted Answer

Hands-on programs drawn from martial arts, kickboxing, boxing, and grappling. Students learn striking fundamentals, escapes and control techniques, and the situational awareness that keeps a confrontation from escalating. Classes suit every experience level.

Question 16

How do I apply to become a security officer?

Accepted Answer

Use the application form on our homepage — attach your resume and tell us about your experience. We're always looking for candidates with a genuine commitment to protecting people and property.

Question 17

What do you look for in a security officer?

Accepted Answer

Clear, calm communication, composure under stress, the discipline to follow post orders without cutting corners, and detailed, honest reporting. Coverage runs around the clock, so flexibility with nights, weekends, and holidays is a real advantage.

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